Shipping & Returns

SHIPMENT

Where do you ship to?

We ship to all EU member states* and to Switzerland.

If you would like your products delivered to another country, please contact us and we will see if we can make that possible.

[*Please note that we do not ship to territories of EU member states that (1) are not part of the customs territory of the European Union or (2) are part of the customs territory of the European Union but are considered third countries for VAT purposes. If you are unsure whether this applies to you, please contact us at contact@lamoryoga.com and we will look into it together.]

What are the shipping costs for standard shipping?

Shipping to: Germany
Free shipping on orders over €150.
Shipping costs for these items are €4.90.

Shipping to Austria
Free shipping on orders over €200.
Shipping costs for these items are €9.90.

Shipping to other EU countries
Free shipping on orders over €250.
Shipping costs for these items are €15.90.

Shipping to Switzerland
Free shipping* on orders over €300.
Shipping costs for these items are €19.90*.

Customers from Switzerland can place their order via MeinEinkauf.ch . For a small fee, MeinEinkauf.ch takes care of all import formalities and payments. Shipping costs for delivery to Germany will then apply to your order.

*For orders shipped to Switzerland, additional charges may apply for customs duties and taxes levied by local authorities, as well as handling fees from the shipping provider. You may need to pay these charges before your package can be delivered. Please be prepared to ensure a smooth delivery.

How long will it take for me to receive my package?

We do our best to dispatch your package within two working days after you place your order.

Delivery typically takes 2-3 business days within Germany, 3-4 business days to other EU countries, and 4-6 business days to Switzerland, calculated from the day the package was shipped. Saturdays are not considered business days in this context.

With the shipping confirmation, we will send you the tracking number for your package so that you can check the delivery status at any time.

Please note that delivery times may be longer in cases of increased shipping volume (e.g. during the Christmas season).

Deliveries to Switzerland may take longer due to customs clearance. We will prepare the customs documents to ensure smooth processing and that you don't have to wait longer than necessary for your package.

Please ensure that the delivery address you provide is correct. Typos and incomplete addresses are the most common cause of delivery problems and delays.

RETURN SHIPPING

A. Cancellation Policy

Introduction

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity:

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us (WEBGLOBIC TECHNOLOGIES GmbH, Widenmayerstraße 38, 80538 Munich, Germany, email: contact@lamoryoga.com) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of the revocation

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to consumers who, at the time of conclusion of the contract, are not citizens of a Member State of the European Union and whose sole residence and delivery address at the time of conclusion of the contract are outside the European Union.

B. Cancellation form

If you wish to cancel the contract, please fill out this form and return it.

To

MONTANA TECHNOLOGIES GmbH
Widenmayerstraße 38
80538 Munich
Germany

Email: contact@lamoryoga.com

I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

Order number ____________

________________________________________________________
Name of consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer(s) (only for notifications on paper)

_________________________
Date

(*) Delete as appropriate