FAQ'S
PRODUCTS
- What products does LĀMOR Yoga offer?
We offer high-quality yoga mats, blocks, water bottles, and accessories such as Palo Santo and yoga socks. - Are your products sustainably produced?
Yes, sustainability is a core value at LĀMOR Yoga. Our products are made with consideration for ecological standards. - Where are your yoga products manufactured?
Our products are produced in Europe under fair working conditions. - What materials do you use for your yoga mats?
Our yoga mats are made from eco-friendly natural rubber and are free from harmful substances. - How do I properly care for and clean my yoga mat?
Clean your mat with a damp cloth and mild soap solution. Let it dry completely before rolling it up. - What thickness do your yoga mats have?
Our mats are 4 mm thick – ideal for comfort and stability. - Are your yoga mats non-slip?
Yes, our mats are designed to provide a secure grip, even during sweaty workouts. - What is Palo Santo used for and how do I use it?
Palo Santo is used for energy cleansing. Light one end, let it burn briefly, and spread the smoke around the room. - What material are your yoga blocks made of?
Our blocks are made of lightweight EVA foam. - Can I clean your yoga blocks, and if so, how?
Yes, clean them with a damp cloth and let them air dry. - What features do your water bottles have?
Our bottles are BPA-free, made of stainless steel, and keep beverages hot or cold for a long time. - Are your water bottles suitable for both hot and cold drinks?
Yes, our water bottles are suitable for both hot and cold beverages. - Are your yoga socks non-slip and suitable for all yoga styles?
Yes, our socks have a non-slip coating and are suitable for all yoga styles. - What sizes are the yoga socks available in?
Our socks come in unisex sizes. - Can I buy products directly at the studio?
No, our products are available for purchase online only. - Can I buy gift vouchers for your products?
Yes, we offer gift vouchers for both classes and products.
STUDIO
- What makes LĀMOR Yoga special?
LĀMOR Yoga stands for mindfulness, sustainability, and conscious movement. Our brand combines not only high-quality yoga classes but also sustainable products and an inspiring community. As a brand, we focus on quality, values, and authenticity to inspire people to live their best lives. We offer innovative approaches to harmonize body, mind, and soul, creating spaces for personal growth and well-being. - What yoga styles do you offer at LĀMOR Yoga?
We offer a variety of yoga styles, including Hatha, Vinyasa, Yin Yoga, Feminine Flow, Sound Bath, and Restorative Yoga to meet different needs and levels. - Are your yoga classes suitable for beginners?
Yes, our classes are suitable for both beginners and advanced practitioners. Our teachers adapt the exercises individually. - What languages are your classes taught in?
Our classes are primarily offered in German and English. - Do you offer private yoga sessions or one-on-one classes?
Yes, we offer private yoga sessions tailored to individual needs. - Can I practice yoga with you online as well?
Yes, we also offer selected classes online. You can find details on our website. - Where can I find your current class schedule?
Our current class schedule is always available on our website under "Studio." Booking is available via Eversports, Wellpass, and Classpass. - Do you offer workshops or retreats at LĀMOR Yoga?
Yes, we regularly host workshops and retreats. All information can be found on the "Studio" page.
ORDER & PAYMENT
- How can I order products from LĀMOR Yoga?
You can conveniently order our products through our online shop. - What payment methods do you offer?
We accept the following payment methods: Visa, Mastercard, American Express (AMEX), Apple Pay, Bancontact, eps, Google Pay, iDeal, Klarna, Shop Pay, and UnionPay.
SHIPPING
- Which countries do you ship your products to?
We ship within Europe. Other countries upon request. - How much are the shipping costs?
Shipping costs vary depending on the country and order value. Details can be found on our "Shipping & Delivery" page. - How long does delivery take?
Delivery usually takes 3–5 business days within Germany. - Will I receive a tracking number?
Yes, you will receive a tracking number by email once your order has been shipped. - Can I change my delivery address after placing the order?
Yes, please contact us immediately to update your address. - What happens if I’m not home at the time of delivery?
The package will be left with a neighbor or at a nearby pickup location. Details can be found in the tracking information. - Can I pick up my order at the studio?
No, only shipping via online order is available.
RETURNS & REFUNDS
- Can I return or exchange ordered products?
Yes, returns and exchanges are possible within 14 days. - How long do I have to return an item?
You have 14 days to return the items. - How do I initiate a return?
Contact us via our return form, which you can find on the website. - Who covers the return shipping costs?
The buyer is responsible for return shipping costs unless the item is faulty. - When will I receive my refund?
The refund will be issued within 14 days after the returned item is received. - Can I exchange products for other items?
Yes, please contact us for an exchange at contact@lamoryoga.com. - Can I return or exchange discounted items?
No, discounted items are excluded from exchange or return. - Are there items that cannot be returned?
For hygiene reasons, certain products like opened cosmetics are excluded from return. - What should I do if my product arrived damaged or faulty?
Contact us immediately with photos of the damaged item at contact@lamoryoga.com. - How long does it take to process my return?
Processing usually takes 5–7 business days.