Shipping & Returns

SHIPMENT

Where are you sending it?

We ship to all member states of the EU* and to Switzerland.

If you would like your products delivered to another country, please feel free to contact us and we will see if we can make that possible.

[*Please note that we do not ship to areas of EU member states that (1) are not part of the customs territory of the European Union or (2) are part of the customs territory of the European Union but are considered third countries for VAT purposes. If you are unsure whether this applies to you, please contact us at contact@lamoryoga.com and we will look into it together.]

What are the shipping costs for standard shipping?

Shipping to Germany
Free shipping on orders over €150.
The shipping costs amount to €4.90.

Shipping to Austria
Free shipping on orders over €200.
The shipping costs amount to €9.90.

Shipping to other EU countries
Free shipping on orders over €250.
The shipping costs amount to €15.90.

Shipping to Switzerland
Free shipping* on orders over 300 €.
The shipping costs amount to € 19.90.

Customers from Switzerland can place their order through MeinEinkauf.ch. For a small fee, MeinEinkauf.ch takes care of all import formalities and payments. The shipping costs for a delivery to Germany will then apply to your order. 

*For orders shipped to Switzerland, additional costs for customs and taxes from local public authorities as well as handling fees from the shipping service provider may apply. You may need to pay these costs before the delivery of your package can take place. Please be prepared to ensure that the delivery goes smoothly.

How long will it take until I receive my package?

"We do our best to ship your package within two business days after you have placed your order."

Delivery usually takes place within 2 - 3 working days within Germany, within 3 - 4 working days to other EU countries, and within 4 - 6 working days to Switzerland, calculated from the day the package was dispatched. Saturdays do not count as working days in this context.

With the shipping confirmation, we send you the tracking number of your package, so you can check the delivery status at any time.

Please note that delivery times may be longer in cases of increased shipping volume (e.g., during the Christmas season).

Deliveries to Switzerland may take longer due to customs clearance. We will prepare the customs documents in such a way that a smooth customs clearance is possible and you do not have to wait longer than necessary for your package.

Please ensure that the delivery address you provided is correct. Typos and incomplete addresses are the most common reasons for delivery issues and delays.

RETURN

A. Right of Withdrawal

Introduction

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activity:

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reasons.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the last item.

To exercise your right of withdrawal, you must inform us (WEBGLOBIC TECHNOLOGIES GmbH, Widenmayerstraße 38, 80538 Munich, Germany, Email: contact@lamoryoga.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached sample withdrawal form for this purpose, but it is not mandatory.

To maintain the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the cancellation period expires.

Consequences of the revocation

If you revoke this contract, we will refund you all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive the notification of your revocation of this contract. For this refund, we will use the same payment method you used for the original transaction, unless something else has been expressly agreed with you; in no case will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired.

"You bear the direct costs of returning the goods."

"You are only liable for any potential loss in value of the goods if this loss in value is attributable to handling them in a manner that is not necessary for the examination of their nature, characteristics, and functioning."

Exclusion or premature expiration of the right of withdrawal

The right of withdrawal does not apply to consumers who are not a member state of the European Union at the time of the conclusion of the contract and whose sole residence and delivery address at the time of the conclusion of the contract are outside the European Union.

B. Withdrawal Form

If you want to revoke the contract, please fill out this form and send it back.

To

MONTANA TECHNOLOGIES GmbH
Widenmayerstraße 38
80538 Munich
Germany

E-Mail: contact@lamoryoga.com

"I/We hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)_______________________________________________________"

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

Order number ____________

________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer (only for notification in paper form)

_________________________
Date

(*) Cross out what is not applicable